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This page outlines the vacancy and the key skills and responsibilities for the role.

Customer Experience Representative - Auckland Based

Auckland Airport

Reference: 3610022

Every day is a holiday in the world of JUCY. Well, every day you can at least join someone on a holiday anyway. JUCY is looking for another Superhero to deliver an amazing customer experience through our front desk at our Auckland Branch. Now's your chance to spend your day helping people get on the road, and kick-start the time of their lives with JUCY!

You definitely need a sense of adventure, be a great navigator, and be passionate about helping people. Patience, some car knowledge and if you can top it off with an extra friendly and welcoming personality then keep on reading.

We pretty much want you to be a virtual hitchhiker and get on board our customers JUCY experiences to deliver happiness. Yes, there are going to be some "tricky" customers, but it's up to you to turn them round, and conquer customer service daily.

We want passion, drive, people skills and someone that will not only live JUCY and love JUCY but also BE JUCY!

JUCY people are all about:

  • People, People, People!
  • Providing support for our customers wherever and whenever they need it
  • Providing excellent customer experiences
  • Go above and beyond to delight our customers and win them for life

The successful candidate will:

  • LOVE face to face chatting to customers and helping them start their journey
  • Have exceptional sales and customer service skills
  • Excellent written and verbal skills
  • Knowledge of travel in New Zealand
  • Be passionate about the tourism industry

At JUCY we offer:

  • The chance to work for an International Award Winning Tourism Operator!
  • An opportunity to kick-start your career!
  • A fun and vibrant working environment with an amazing Team!

At JUCY our values are FUN, FAMILY, PRIDE and PASSION and we live by these every day! We can't promise that this job will be easy, but we can promise support and the opportunity to work in an exciting environment, as part of a passionate and motivated team!

If this sounds like the kind of place you want to work, then hit apply now